Skip to main content
Choose from a range of over 50 health, beauty and relaxation treatments at all of our Spa Experience day spa locations. Click here
Spa Experience by Better Help Centre home page Spa Experience by BETTER
Submit a request
Sign in Menu
  • About Us
  • What we offer
  • Book Now
  • Download our App
  • Submit a request
  1. Spa Experience by Better
  2. General

General

Treatment and Packages

  • Can children use the spa?
  • Do you have to use the spa to have treatments?
  • I need to cancel my booking, do I get a refund?
  • Can I add treatments to an existing booking?
  • Do you offer Biab nails or specific wax ingredients?
  • I want to speak to a therapist before booking

Gift Vouchers and Treatment Courses

  • Do you sell gift vouchers?
  • How do I use a gift voucher to book?
  • Can I use a discount or promo code online?
  • How do I buy a gift voucher?
  • When do gift vouchers expire?

Group Bookings

  • I need to add more people to my booking
  • If I miss my booking, can I get a refund?
  • Can I book for more than one person?
  • Can I check my booking status?

Thermal Spa

  • How long can I stay in the spa?
  • Does the Thermal Spa Experience vary at each Spa Experience Location?
  • What is the Thermal Spa Experience?
  • Can I use external products within the thermal spa?
  • Do I have access to the thermal spa when I book a treatment?

Spa Experience and Facilities

  • Can men and women use the spa together?
  • What's the difference between a health suite and a spa?
  • Spa Etiquette - Key Reminders
  • Do I need to bring anything with me?
  • I am a Better Health & Fitness plus Spa member, how do I get my discount when booking?
  • I am a Better member, do I get a discount
See all 14 articles

©

Powered by Zendesk